Service Sector Management Very Short Answer Type Questions
Question 1.
Define Foreign Tourists.
Answer:
Foreign Tourist is a person traveling for pleasure and business purposes. They may also undertake traveling for health and domestic purpose.
Question 2.
What do you mean by tourism management?
Answer:
The activities that are managed to boost tourism services is called Tourism management.
Question 3.
What is tourism marketing?
Answer:
Tourism marketing mix is an activity involving the process of promoting tourism business. In consisting of gathering data, analyzing card coordinating efforts to promote tourism business.
Question 4.
What do you mean by health care service?
Answer:
Health care services means hospital services. Hospital is an institution for health care providing treatment by specialsied staff and equipment.
Question 5.
What are functions and systems of hospitals?
Answer:
- Admission
- Diagnosis
- Treatment
- Inspection
- Control
- Discharge
Question 6.
What is technical quality service?
Answer:
It refers to precision of equipment and diagnostics competence of the technical stuff qualification and experience and professional training of the nursing staff.
Question 7.
What is functional quality service in hospital?
Answer:
It means how well the service delivery system is geared up to serve the customer needs it is the way the service is delivered.
Question 8.
What Is cure and care?
Answer:
Cure is a result of professional and technical quality. It is area where a hospital has to focus its attention and take action. Care is an outcome experience of functional quality of the system.
Question 9.
Give the meaning of educational services.
Answer:
Educational services Cover a wide range of activities from education through play for a very young age to the school-going kids to degree colleges to professional post-graduate colleges and beyond.
Question 10.
What is innovative education?
Answer:
It means changing the systems of education and making human resources more productive.